September 27, 2008 - Saturday more snapfish responses, methinks they are not listening

September 27, 2008 - Saturday

more snapfish responses, methinks they are not listening
Current mood: froggy
Category: Web, HTML, Tech
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Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.

Hi Jennifer,

Thank you for further explaining your concern.

Unfortunately, I need to refer this to other staff within our Customer Care organization who handle this issue. I regret that I cannot take immediate action, but please be aware that we will be working to respond to you as quickly as possible.
Customer 09/26/2008 10:41 AM
this did not resolve my problem as i have previously stated, i do not know this woman
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Response (Divya) 09/27/2008 02:59 AM
Hi Jennifer,

Thank you for writing to us.

We certainly regret any inconvenience.

Please note that this might have occurred due to some technical error, we request you to delete those albums from your account. Here is how to remove an album from your Snapfish account. After visiting
http://www.snapfish.com and logging in to your account, look for the 'edit album' button in the grey toolbar on the right side of the page.

Click on this button and then click on the 'remove albums' link.

You will be taken to a page that displays all of the albums in your photo library. To one side of each album you will see a box. Click the box next to the album that you want to delete; a small check mark will appear in the box. After you have selected all of the albums you want to delete, click the button at the top of the page labeled "remove these albums"

A box will pop up asking you "Are you sure you want to delete the following
album(s)?" and list the albums to be deleted. Click the 'remove albums' button again to confirm the deletion.

Please let us know if we can be of any further assistance
Currently watching:
Be Kind Rewind
Release date: 2008-06-17